As the business world moves toward hybrid and remote work, companies are relearning how to connect with customers, work as teams, create company culture, and attract and retain talent. Research has consistently shown employees and customers are driven by trust, connection, and belonging more than price or compensation alone. Unfortunately, these characteristics are not only hard to develop virtually, but naturally deteriorate. So what do we do about it?
By leveraging our deep understanding of the latest research, Jon, and the team of designers and scientists at Influence Labs, develop programs built on each organization's specific objectives, values and budget. Whether you are looking to create an exciting company culture, attract/retain talent, work more effectively as a team, engage customers, increase sales, or create a customer community, we will train your people to foster deep and meaningful relationships, both virtually and in-person.
Our training is designed on the methods that we teach. Each session is fully interactive with games, activities and small group conversations that demonstrate how human connection and trust work, and how to bring them to life. Participants will not simply be spoken at, but instead will connect and bond with each other, facilitating development of company culture and community in the process.
Just as your company culture and customers are unique, each training we develop is bespoke and completely customized in terms of number of sessions, format, topics, and intended results.
Common formats include
Individual sessions: These are one off trainings on a specific topic generally lasting between 1-3 hours
Multi-Session: A training series is developed across multiple topics that culminate in a deep understanding and application of the material, or at times a project
Large Scale Training: A custom, multi-session training program, designed to support hundreds or thousands of people over time. This is a combination of either individual trainers working with groups or a mixture of custom pre-recorded videos with guided group activities.
Although training is completely customized, these topics are in high demand
CREATING COMPANY CULTURE AND TRUST WITH A HYBRID WORKFORCE
Company stock value, employee sick days, and profitability are all correlated to the level of trust in an organization. In fact, the greatest predictor of a team’s success is psychological safety, but trust is difficult to create at a distance and few organizations know how to be intentional about the way they interact. Learn the latest research and more importantly, how to apply it to create high performing teams and support a company culture that promotes a sense of belonging and connection, both in-person and across digital platforms.
SALES & MARKETING TRAINING - THE SCIENCE OF TRUST AND CONNECTIONS IN HYBRID BUSINESS
It’s fair to say that many people are overwhelmed with the amount of communication they have (Zoom, email, Slack, text messages, etc), and as a result it has become harder to get customers’ interest. So as sales and marketing professionals, how do we engage them in the hybrid business world?
The answer begins in understanding how our behavior and expectations shift between digital and in-person interactions, and learning what will garner our interest, trust, and desire to engage over the long term.
What recent history has shown is that unless we are intentional about building relationships then for most of us they will deteriorate, especially when limited to digital interactions.
But, when training is designed to not only educate, but to bring the lessons to life through meaningful interactions, then not only are these ideas better absorbed, but the participant relationships improve in the process.
Although programs are bespoke most companies have requested that their teams walk away with:
Understanding cutting edge behavioral science
Immediately applicable techniques
Interactive games and activities that bring the lessons to life
Group discussions and training on how to make these interactions most effective
Post-training guides so that people can return to the ideas often
Should I bring anything?
A bottle of liquor is always appreciated but not expected.
What is appropriate attire?
Dress as you would like to be known.
Can I bring someone?
The dinner invitation applies only to you.
What if I need to cancel?
In the confirmation email you were sent, there is a link to reschedule/cancel. You can also email Codi to let us know as soon as possible.
How do I update my contact information or remove myself from invitations?
In the email you were sent there is a link to update communication preferences.
NO SHOW POLICY
Since our group is so small and select, the balance is quite important. If you won’t be able to make it,
please let us know at least 24 hours in advance.
If I can't talk about my career, what can I talk about?
People will often discuss whatever they are currently excited about from books and hobbies, to binge-worthy shows, art exhibitions, and things that they do with their kids. Sometimes they discuss things they are trying to tackle, like where to go on vacation, or what to do on their anniversary. Don't worry, everyone will be friendly and there will be enough people that the conversation flows easily.
HOW DID YOU FIND ME?
Many of our invitees are recommended by someone who has attended before. Sometimes they are close friends, while other times it is because of the person's reputation in their industry. In addition, we have a research team that finds individuals who are the most talented in their industry.
WHAT SHOULD I EXPECT WHEN I ATTEND?
Dinners are all hosted by our founder Jon Levy, and are either hosted in his home, or the homes of other Dinner Alumni.
Every dinner is unique depending on the guests and we intentionally keep this list private ahead of time since learning about each other outside of having professional context is part of the experience.
If there is a recent surge of COVID in the area, we will provide testing on entry. After being cleared, people will gather for conversation and drinks.
Once everyone has joined the group, we cook a communal meal and when seated to eat we play a game to figure out what people do professionally. This is when the reveal occurs, and guests finally discover who they are dining with.
HOW DO I CONFIRM YOU ARE REAL OR CAN I SPEAK TO A DINNER ALUMNI?
If you would like to speak to Jon, our founder, please message Codi and we can set up a video chat.
Alternatively, if you would feel most comfortable speaking with someone in your industry or in a specific social group (Women, LGBTQIA, BIPOC, etc.), please let Codi know, and we will do our best to arrange for a dinner alumni to connect with you.
WHAT EXPENSE IF ANY DO I NEED TO COVER
We have never charged a guest for any of our events, nor do we ever plan to. All expenses associated with the meal are covered by the organization. Guests are responsible for their own travel and accommodations.
What is your COVID policy?
WHAT IS THE EXPECTED CODE OF CONDUCT?
We expect that people be decent and respectful, as outlined in our Values & Code of Conduct.
As a community, the safety of our guests and members comes first. We follow all federal and state guidelines and adhere to the best practices suggested by the CDC.
We rely on people’s honesty with regard to having been vaccinated/tested. We expect people to understand that many of our guests may be in high-risk groups and we would not want to risk their health.
If you don’t feel comfortable socializing yet or cannot commit to these criteria please let us know and we will invite you again at a later date when the situation has stabilized.