As the business world moves toward hybrid and remote work, companies are relearning how to connect with customers, work as teams, create company culture, and attract and retain talent. Research has consistently shown employees and customers are driven by trust, connection, and belonging more than price or compensation alone. Unfortunately, these characteristics are not only hard to develop virtually, but naturally deteriorate. So what do we do about it?
By leveraging our deep understanding of the latest research, Jon, and the team of designers and scientists at Influence Labs, develop programs built on each organization's specific objectives, values and budget. Whether you are looking to create an exciting company culture, attract/retain talent, work more effectively as a team, engage customers, increase sales, or create a customer community, we will train your people to foster deep and meaningful relationships, both virtually and in-person.
Our training is designed on the methods that we teach. Each session is fully interactive with games, activities and small group conversations that demonstrate how human connection and trust work, and how to bring them to life. Participants will not simply be spoken at, but instead will connect and bond with each other, facilitating development of company culture and community in the process.
Just as your company culture and customers are unique, each training we develop is bespoke and completely customized in terms of number of sessions, format, topics, and intended results.
Common formats include
Individual sessions: These are one off trainings on a specific topic generally lasting between 1-3 hours
Multi-Session: A training series is developed across multiple topics that culminate in a deep understanding and application of the material, or at times a project
Large Scale Training: A custom, multi-session training program, designed to support hundreds or thousands of people over time. This is a combination of either individual trainers working with groups or a mixture of custom pre-recorded videos with guided group activities.
Although training is completely customized, these topics are in high demand
CREATING COMPANY CULTURE AND TRUST WITH A HYBRID WORKFORCE
Company stock value, employee sick days, and profitability are all correlated to the level of trust in an organization. In fact, the greatest predictor of a team’s success is psychological safety, but trust is difficult to create at a distance and few organizations know how to be intentional about the way they interact. Learn the latest research and more importantly, how to apply it to create high performing teams and support a company culture that promotes a sense of belonging and connection, both in-person and across digital platforms.
SALES & MARKETING TRAINING - THE SCIENCE OF TRUST AND CONNECTIONS IN HYBRID BUSINESS
It’s fair to say that many people are overwhelmed with the amount of communication they have (Zoom, email, Slack, text messages, etc), and as a result it has become harder to get customers’ interest. So as sales and marketing professionals, how do we engage them in the hybrid business world?
The answer begins in understanding how our behavior and expectations shift between digital and in-person interactions, and learning what will garner our interest, trust, and desire to engage over the long term.
What recent history has shown is that unless we are intentional about building relationships then for most of us they will deteriorate, especially when limited to digital interactions.
But, when training is designed to not only educate, but to bring the lessons to life through meaningful interactions, then not only are these ideas better absorbed, but the participant relationships improve in the process.
Although programs are bespoke most companies have requested that their teams walk away with:
Understanding cutting edge behavioral science
Immediately applicable techniques
Interactive games and activities that bring the lessons to life
Group discussions and training on how to make these interactions most effective
Post-training guides so that people can return to the ideas often
Jon Levy applies cutting edge research in neuroscience, psychology, behavioral economics, and anthropology to unlock the secrets of influence and give you indispensable insights into human behavior and decision-making. Audiences have praised him as a transformational business speaker and “masterful communicator” that “takes abstract neuroscience and behavioral science ideas and makes them relatable to our everyday way of working.”
Known for rapid fire discussions that unlock creativity, reframe challenges and generate actionable solutions, Levy is earning stellar reviews from discerning audiences. His Influencers Model for Engagement, proven from his development of The Influencers Dinner and Salon, inspires fresh approaches to marketing, sales, innovation, PR, events, product design, customer relationships, building brand loyalty and virtually any business topic that involves influencing human behavior.
His in-depth study of the science of adventure, captured in his 2016 book, The 2 a.m. Principle, utilizes the latest research on peak human performance, neuroscience and psychology to help organizations and teams maximize success.
Known for asking the right questions, doing his research, and collaborative preparation with clients, Levy delivers presentations that are highly interactive and filled with fascinating content, unforgettable stories and tales from his many adventures. A natural problem solver, he frequently brainstorms with audiences about their individual or organizational challenges—empowering fresh new approaches and actionable takeaways. As one attendee raved, “We all walked away with a new sense of inspiration. We actually began looking at challenges differently.”
TED: What Makes Us Influential?
The Science of Adventure
FORTUNE: The Science of Adventure
TALKS AT GOOGLE:
The Science of Connection & Trust
There is an incredible amount of research and knowledge that has been amassed in the sciences and across academia, yet very little of it is applied to business and is used by the public. This is where we come in.
When we work with clients, we look at your specific objectives, key metrics, and intentions, and apply the most relevant research to provide you with proven results.
Whether you are a fortune 500 company trying to create a cohesive company culture, a sales organization looking to develop deep and meaningful relationships with your most important customers, a non-profit developing a donor community, or a startup trying to understand your customers, we develop the ideal solution for you.