As the business world moves toward hybrid and remote work, companies are relearning how to connect with customers, work as teams, create company culture, and attract and retain talent. Research has consistently shown employees and customers are driven by trust, connection, and belonging more than price or compensation alone. Unfortunately, these characteristics are not only hard to develop virtually, but naturally deteriorate. So what do we do about it?
TRAINING MODEL
By leveraging our deep understanding of the latest research, Jon, and the team of designers and scientists at Influence Labs, develop programs built on each organization's specific objectives, values and budget. Whether you are looking to create an exciting company culture, attract/retain talent, work more effectively as a team, engage customers, increase sales, or create a customer community, we will train your people to foster deep and meaningful relationships, both virtually and in-person.
OUR APPROACH
Our training is designed on the methods that we teach. Each session is fully interactive with games, activities and small group conversations that demonstrate how human connection and trust work, and how to bring them to life. Participants will not simply be spoken at, but instead will connect and bond with each other, facilitating development of company culture and community in the process.
BESPOKE PROGRAMMING
Just as your company culture and customers are unique, each training we develop is bespoke and completely customized in terms of number of sessions, format, topics, and intended results.
Common formats include
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Individual sessions: These are one off trainings on a specific topic generally lasting between 1-3 hours
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Multi-Session: A training series is developed across multiple topics that culminate in a deep understanding and application of the material, or at times a project
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Large Scale Training: A custom, multi-session training program, designed to support hundreds or thousands of people over time. This is a combination of either individual trainers working with groups or a mixture of custom pre-recorded videos with guided group activities.
POPULAR TOPICS
Although training is completely customized, these topics are in high demand
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CREATING COMPANY CULTURE AND TRUST WITH A HYBRID WORKFORCE
Company stock value, employee sick days, and profitability are all correlated to the level of trust in an organization. In fact, the greatest predictor of a team’s success is psychological safety, but trust is difficult to create at a distance and few organizations know how to be intentional about the way they interact. Learn the latest research and more importantly, how to apply it to create high performing teams and support a company culture that promotes a sense of belonging and connection, both in-person and across digital platforms.
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SALES & MARKETING TRAINING - THE SCIENCE OF TRUST AND CONNECTIONS IN HYBRID BUSINESS
It’s fair to say that many people are overwhelmed with the amount of communication they have (Zoom, email, Slack, text messages, etc), and as a result it has become harder to get customers’ interest. So as sales and marketing professionals, how do we engage them in the hybrid business world?
The answer begins in understanding how our behavior and expectations shift between digital and in-person interactions, and learning what will garner our interest, trust, and desire to engage over the long term.
EXPECTED RESULTS
What recent history has shown is that unless we are intentional about building relationships then for most of us they will deteriorate, especially when limited to digital interactions.
But, when training is designed to not only educate, but to bring the lessons to life through meaningful interactions, then not only are these ideas better absorbed, but the participant relationships improve in the process.
Although programs are bespoke most companies have requested that their teams walk away with:
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Understanding cutting edge behavioral science
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Immediately applicable techniques
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Interactive games and activities that bring the lessons to life
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Group discussions and training on how to make these interactions most effective
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Post-training guides so that people can return to the ideas often
INFLUENCERS
Jon
Founder & Chief Scientist
Jon Levy is a behavioral scientist best known for his work in influence, human connection, and adventure. He is affiliated with C Lab which is based out of Kellogg School of Management. Jon specializes in applying the latest scientific research on human behavior ranging from neuroscience and psychology to economics and biology, to transform the ways companies approach marketing, sales, consumer engagement, company culture, and Influencer program development. He is the author of the upcoming book, You're Invited: The Art and Science of Cultivating Influence and previously, The 2 AM Principle: Discover the Science of Adventure.
Liam
Creative Director
Liam Alexander is a critically acclaimed internationally exhibited fine artist, and photographer. With the intention of catalyzing social change through artistic expression Liam works on community focussed creative projects such as: IThou at the NYU Kimmel Galleries, The Exchange at Rush Arts, and forthcoming documentary series #StrokeOfGenius (2018). In addition, Liam serves on the board of directors of the New York chapter of the American Society of Media Photographers.
Mary
Operations Manager
Mary is the incredible person who runs our community operations, research, and manages the advisory board. Thanks to her efforts we have become the organized and efficient team we are today.
Codi
Influencers Concierge
For the past several years, Codi has been responsible for all communications, invitations, and logistics for the influencers events, ever since the retirement of our previous Concierge, J. Pennyworth. Codi is often found at our events ensuring everything runs smoothly and according to our high standards.
Rouel
Lead Researcher
Finding the right community members is a full time job. Rouel and his team spends their days scouring media and publications to build the most diverse, interesting and exciting community possible.
Membership Committee
Selectors
People are often curious how we decide if someone is an influencer. The fact is, most of us can only really know one or two industries in-depth. To ensure diversity and the best possible membership, we maintain a board of leaders across all industries. They are the true selectors of our membership. To protect them from unwanted solicitation, we keep their names private not only from the public, but from one another.